Getting in Touch


To contact Salt Funds Management please use any of the following contact addresses:

PHYSICAL ADDRESS 

Level 3, The Imperial Buildings, 44 Queen Street, Auckland, New Zealand    

POSTAL ADDRESS

PO Box 106-587, Auckland 1143, New Zealand

TELEPHONE

+64 9 869 2933  

EMAIL

info@saltfunds.co.nz       

 

Complaints process:

We are committed to ensuring our clients receive an excellent level of service. Please contact us if you are not satisfied with the service you have received. We have an internal complaints process and undertake to investigate your concerns promptly and fairly. You may contact us by phone, email or in person as per the contact information presented above. Please ask for or direct written complaints to the Chief Operating Officer, Anthony Sowerby. 

Salt Funds Management Limited and Salt Investment Funds Limited are members of an independent dispute resolution scheme operated by Financial Services Complaints Limited ('FSCL'). We have 40 days to respond to your complaint. If you are not satisfied by our response to your complaint, you may refer the matter to FSCL by emailing info@fscl.org.nz, calling FSCL on 0800 347 257, or writing to Level 4, 101 Lambton Quay, PO Box 5967, Lambton Quay, Wellington 6145. There is no cost to you to use the services of FSCL. Please refer to their website (www.fscl.org.nz) for further information.